Change of Email Address

If you want to change your registered email address, the following information will be removed from your GetGo account:

  • Future flights and travel funds
  • Manage the booking of existing flights

To transfer your future flights from your old email address to your new email address, you may call our airline partner, Cebu Pacific. Click Contact Us for the contact details, they are open from 7 am-10 pm (PH local time), daily. If you have a travel fund saved on your old email address, we suggest using your travel fund first before we process an email change. 

Once done, you may send us a request thru the web form to update your email address. You may click this link on How to Submit a Request via Web Form.

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