Lazada New Earn Mechanics

  1. Why is there a change in the GetGo earn rate in Lazada?


    The new earn rate will allow us to create more flexible promos that can be enjoyed exclusively by GetGo members.

  2. When will the new earn rate take effect?


    The new earn rate will be effective starting August 26, 2020.

  3. I still have not received my points for my purchases before, will the new earn rate apply to those?


    All transactions/purchases made before August 26, 2020, shall follow the old earn rate of Php10=1. All pending points will be processed within 65 days after purchase.

  4. Will I earn points if I shopped on Lazada’s website after clicking through from GetGo?


    No. Effective October 19, 2020, only items purchased from the Lazada mobile app via click-through from GetGo mobile app may earn points.

  5. Will the cap of 500 GetGo points apply per transaction/check-out?


    The 500 GetGo points cap will apply per item ordered, not on the total amount paid upon check-out

  6. What are the examples of items under digital goods, digital utilities, free samples, and service products?


    Digital vouchers, mobile prepaid load, and/or sampling items are examples of the products under the abovementioned categories and are not eligible for points earning.

  7. If I use my CEB GetGo Visa Cards, will a different earn rate apply?


    Purchases made from Lazada starting the effective date will earn 1 point for every Php 50 spent. Meanwhile, the standard earn rates for credit, debit, and the prepaid card shall apply accordingly upon the usage of the card in the transaction.

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