How to Submit a Request via Web Form

You may submit all your request through our website, just follow below steps:

  1. Log in to your GetGo account.1_Log_in.png
  2. Go to "Request" tab.2_Home_Page.png
  3. Click the “Submit A Request” button on the upper right corner of the Requests page.3_Request_Page.png
  4. Provide the following information:4_Submit_a_Request.png

Take note of the following:

  • fields with asterisk (*) are mandatory and must not be left blank otherwise your request will not proceed.
  • maximum file size you can attach is 20 MB. There are no restrictions on the file format but we encourage you to use pdf, png or jpeg.

You may follow the alternative way to go to Request page:

  1. Click Help Center on the lower portion of the login page.Help_Center_page.png
  2. On the upper right corner, click the "Contact Us" button.Alternative-2.png
  3. Log in to your GetGo Account.log_in_page.png
  4. Follow step 3 on the above instruction to proceed.
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