Accessing my Account

To modify your login credentials, click here and select Login Details.

Your login credentials consist of the email you used to enroll in GetGo and the password.

  1. How to create a strong password?
    Make sure your password is 10-16 characters containing at least 1 uppercase, 1 lowercase and 1 number. If possible, use a password different from those you use to access other websites, so that your GetGo account will stay safe even if your other accounts are compromised. Otherwise, use a password manager to organize your passwords.
  2. How to reset my password?
    If you have forgotten your password or are having trouble logging in, click Forgot Password link and reset your password. You can reset it via website.  To know the step by step, click here.
  3. My Account in Inactive.
    Your account will become inactive if you do not have at least one (1) earn activity with Cebu Pacific Air, Cebgo or Partners for the last twelve (12) consecutive months. For the detailed discussion about Account Reactivation, click here.

     

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